Collection and Use of Information
Information Collected or Received from You
Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services (including your Account, if you are an Account holder), and to enable you to enjoy and easily navigate our Services.
Account Information. If you register for the Services and create an account (“Account”), we’ll collect certain information that can be used to identify you, such as your name, email address and phone number (“PII”). We may also collect other information from you, such as credit card information, billing address, company name, and site registrations, that will be associated with your Account.
Information Collected Using Cookies and other Web Technologies. Like many website owners and operators, we use automated data collection tools such as Cookies and Web Beacons to collect certain information.
Strictly Necessary Cookies: These are required for our Website to function and are unable to be switched off in our systems. These are generally only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Performance and Functionality Cookies: These are used to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.
Analytics and Customisation Cookies: These collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customise our Websites and applications for you in order to enhance your experience.
Web Beacons (also known as Web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the user’s hard drive, Web Beacons are typically embedded invisibly on web pages.
Information Related to Use of the Services. Our servers automatically record certain information about how a person uses our Services (we refer to this information as “Log Data”), including both Account holders and non-Account holders (either, a “User”). Log Data may include information such as a User’s Internet Protocol (IP) address, browser type, operating system, the web page that a User was visiting before accessing our Services, the pages or features of our Services to which a User browsed and the time spent on those pages or features, search terms, the links on our Services that a User clicked on, DVR-like video playback of User sessions and other statistics. Personal Information disclosed through the use of our DVR-like video playback of User sessions is only used for the purposes of supporting User navigation across our Website and as a means of providing Users with tech support in the event they experience issues relating to the use of our Services. We use Log Data to administer the Services and we also analyse (and may engage third parties to analyse) Log Data to improve, customise and enhance our Services by expanding their features and functionality and tailoring them to our Users’ needs and preferences. We may use a person’s IP address to generate aggregate, non-identifying information about how our Services are used.